FAQ

What’s the difference between Video conference camera and general camera?

Video conference camera is specialized in remote video conferencing communication, can achieve local and remote control, with PTZ to reach multi-angle rotation transformation function. General camera only have fixed-focus image capture function, can not be applied to all the needs of video conferencing.

Does you camera network-based or simulative? Is it can connect to computer?

Our cameras are professional video conference camera,unlike the network-based camera, our cameras are simulative camera. So it can be connected to all kinds of display devices.

How far of the control cable can transmit?

We have 232 cable, 422 cable and 485 cable. Effective transmission distance of rs232 cable is about 15 meters. You can also choose the RS422/485, it can allow tens of meters even tens of hundreds.

Can your camera record video?

Our camera is only responsible for collecting images, not to recording or broadcasting , but it can achieve those function by adding other devices such as digital video record (DVR). Or you can saving in other storage. If it is implemented in software conferencing system, can be realized by software which comes with recording function.

How many output interface of HD camera?

Here are four outputs. HDMI,HD-SDI,YPBPR and AV interface. Some of our camera has a DVI interface. It can be devided into HDMI and YPBPR interface. And our USB series video conference camera use the USB2.0 or USB3.0 to instead HDMI output.

What service do I need? And how can I ensure the camera can connect my equipment?

Generally speaking, one video capture device(camera), audio capture device(microphone), remote control communications hardware or software, and audio & video display signal output device(TV, projector, minitor, speakers,etc). To ensure the equipment connection, we will be thanksful to tell us the detailed equipment you have, can provide us picture of it is better.

Can I do OEM, make it my own brand? How many days will you ship the products?

Yes, We are welcome to do the OEM. Generally, we will ship the products by air in 3-5 days after receiving the payment. We cooperate with DHL/Fedex/UPS/EMS. And we accept paypal/western union/ TT.

How can I buy the camera?

We have our store in alibaba, you can buy it online. Website is: http://jiutcctv.en.alibaba.com.
You can also leave your message on the contact bar, we will reply you ASAP.
Email: louise@9ttop.com
Direct: 0086-755-89582831
Skype: louise-kato001
Whatsapp: 0086-13798971329